Error Messages
The following briefly explains a few of the error messages that you are most likely to encounter.   Please call Customer Support for explanations of other messages.

Notes about crashes and Type 1 errors
DeBabelizer Lite, like any sophisticated software application, may encounter instances where particular systems or setups cause conflicts that may result in system crashes (System 6.0x) or Type 1 errors (System 7.x).

When errors of this kind occur, it is our experience that the following should be checked first, to see if the conflicts can be eliminated so that the program can run smoothly.

Many times these errors are caused by conflicts with older Inits (Control Panels and System Extensions).

If you have some kind of Init or Extension Manager, turn off all the Inits or Extensions and attempt the process again.   If the error does not re-occur, turn on the Inits one by one to determine which one is causing the error.

If you are running System 7, restart the computer while holding down the Shift key to disable all Inits.  Attempt the process again.  If the error does not occur, then remove all Inits from your System folder and try to restart with them, one by one, until the offender is found. Try removing the oldest ones first (check their dates).

Occasionally, these errors are caused by conflicts with cache or accelerator boards. Disconnect or turn off any cache or accelerator boards, and attempt the process again.

Occasionally, these errors are caused by a damaged DeBabelizer Lite Preferences file.
1.
From the desktop, with DeBabelizer Lite inactive, move the DeBabelizer Lite Prefs file from the Preferences folder in the System folder to any other location.
2.
Relaunch DeBabelizer Lite, directly from the application icon.
A new Prefs file will be created.
3.  Throw away the old Prefs file.

If you believe you have found a bug, or need assistance of any kind, do not hesitate to call Customer Support at (415)332-4343.  Please have your serial number handy and be ready to let the Support Representative know your computer configuration and what version of the System you are using.  Be prepared to explain how and under what circumstances the error occurred.  Please be as specific as possible.

Error Messages 
The following messages are listed in alphabetical order.

Don’t recognize file type
This message appears when opening or previewing files and the file format cannot be identified.

Check that you are not attempting to open an application or a non-graphic file.

There are many file formats that DeBabelizer Lite does not support yet.   The selected file may be one of them. 

If the file is an EPS type, getting this message indicates that the file is a vector image and cannot be opened.

Error Opening DeBabelizer Lite Prefs
This message indicates that the DeBabelizer Lite Prefs file in use has been damaged,  See above, and rebuild the file.  

Not enough memory to finish.  Set Application Memory Size...
This message indicates that there is not enough RAM memory available to complete the current operation with the front image.

See Working with Large Files topic to reset the Application Memory Size to the amount suggested.

Short on memory, truncating picture, removed bottom rows:___
Similar to Not Enough Memory to Finish (see above), the message indicates a shortage of RAM.  The operation will be performed, but the results may be unsatisfactory, since the image is cropped in order to complete the operation.